We built tech that turns our social media into a mental health resource.
Our followers can ask for help in our comments, and our tech connects our repliers to support them.
Our Support Wall
People on our anonymous forum, the Support Wall, can ask for support for their mental health struggles, and our repliers and reply teams ensure everyone gets replies.
Same-day response
Average 6+ replies
Personal attention and care
Listened to, not alone
On Social Media
We built tech that allows for this same high quality support experience to happen in the comments on popular social media platforms.
How It Works
1.
We Create Content
We create music-based content and post it on social media to connect with people on common interest.
2.
Followers Comment
We invite our followers to respond to the content and comment about how it relates to their mental health.
3.
Our Tech Gets Them Help
Our tech detects who is struggling and creates a post on our Support Wall to signal for our repliers to offer support.
4.
Followers Get Supported
All replies from the Support Wall get sent back to the follower who asked for support on social media.
Tech in Action
Never Shared About Suicidal Thoughts
When we give people the opportunity to ask for help, they will respond. This person opened up about suicidal thoughts they have every day (and hadn’t spoken about) on an Instagram post.
First Time Asking for Help
By meeting people where they are, we can reach people who aren’t opening up elsewhere. This person said they’d always wanted to reach out but had never done it, until the opportunity was on a platform they were familiar with (Discord).
“Tears of Relief”
This user wrote that the replies we gave to their post “brought actual tears of relief and a sense that people get it”.
Quality of Responses
With our tech, we’re able to bring our above-and-beyond reply experience to users on social media platforms, giving quality attention and care to each user.
Why It Works
Most People Think: “Come To Us”
Most mental health resources require people to join their site, call their number, trust this brand new experience.
More clicks, more work
New platform, no trust
Behind closed doors, stigma
We Know We Must “Go To Them”
We brought our Support Wall TO social media because we know every additional obstacle you put between someone struggling and getting help means more risk of them not reaching out. 3 in 5 people who struggle do not seek help. We want to reach more of those people.
“Comment below”, one-click
Stay on platform, familiar
Social proof that others struggle, reduce stigma
How You Can Help
Donate Monthly
Building and maintaining this technology is costly. Monthly donors ensure we can continue reaching more people who wouldn’t otherwise seek help.
Refer Musicians
We use music-based content as a delivery mechanism to reach people. Partnerships with artists and labels help us extend our reach.