SWAT Replier Training
As volunteers in Support Wall Action Team (“SWAT”), you play a pivotal role in supporting others through their mental health journeys. This training is designed to enhance your listening skills, deepen your understanding of mental health issues, and refine your ability to respond with kindness, respect, and insight. Through this program, you'll gain valuable tools and knowledge to make a meaningful difference in the lives of those reaching out for help.
-
🟢 Get to Know HeartSupport
-
🎯 Self-Efficacy
-
1️⃣👂Latent Semantic Synchrony
-
Linguistic-Style Synchrony
Level 1: Show them you heard what they SAID.
-
Emotional-Content Synchrony
Level 2: Show them you heard what they FELT.
-
Latent Semantic Synchrony
Level 3: Reflect unexpressed thoughts and feelings and deepen their understanding of themselves.
-
Emotional Vocabulary
Learn new ways to name and describe feelings to deepen your synchrony skills.
-
Metaphors
How to use imagery and metaphoric language to describe unexpressed thoughts and feelings.
-
Application to Self-Efficacy
How you can use Latent Semantic Synchrony to affect optimism, coping, and advocacy.
-
-
2️⃣🌟 Unconditional Positive Regard
-
Definition and Five Pillars
What Unconditional Positive Regard is, and HeartSupport’s Five Pillars Policy
-
Everything Makes Sense
Using logic to develop Unconditional Positive Regard
-
Fundamental Beliefs
Which fundamental beliefs underpin Unconditional Positive Regard
-
When People Bother Us
How to identify when we lose Unconditional Positive Regard and what to do when that happens
-
Application to Self-Efficacy
How you can use Unconditional Positive Regard to affect optimism, coping, and advocacy.
-
-
3️⃣📖 Peer Modeling
-
Overview and Importance
What Peer Modeling is, and why it’s important
-
Understanding Your Own Story
Deepening your understanding of your own story so you can use it to relate to others
-
Universal Relating
How to relate to anyone about anything
-
Others-Centered Relating
When to relate, when not to relate, and the difference between sharing your story “for” someone and sharing your story “at” someone
-
Relating Vs Advice
Understanding why we don’t give advice and how to use Peer Modeling instead
-
-
4️⃣🪞Reframing
-
➕ Optional: Specific Topics
-
🏁 End Here (required)