We built tech that turns your YouTube Comment Section into a mental health resource.

Your followers can write about their mental health in your YouTube comments, and our tech connects our trained repliers to support them.

Our Support Wall

People on our anonymous forum, the Support Wall, can ask for support for their mental health struggles, and our repliers and reply teams ensure everyone gets replies.

  • Same-day response

  • Average 4.9+ replies, 730+ words in response

  • Personal attention and care

  • Listened to, not alone

On Social Media

We built tech that allows for this same high quality support experience to happen in the comments on popular social media platforms.

How It Works on YouTube

1.

You Upload Your Video

You create content and post it on YouTube to connect with your audience.

2.

Viewers Comment

Your viewers respond to the content, and some may comment about how it relates to their mental health.

3.

Our Tech Gets Them Help

Our tech detects who is struggling and creates a post on our Support Wall to signal for our repliers to offer support.

4.

Viewers Get Supported

All replies from the Support Wall get sent back to the viewer who commented on your video.

Tech in Action

Never Shared About Suicidal Thoughts

When we give people the opportunity to ask for help, they will respond. This person opened up about suicidal thoughts they have every day (and hadn’t spoken about) on an Instagram post.

First Time Asking for Help

By meeting people where they are, we can reach people who aren’t opening up elsewhere. This person said they’d always wanted to reach out but had never done it, until the opportunity was on a platform they were familiar with (Discord).

“Tears of Relief”

This user wrote that the replies we gave to their post “brought actual tears of relief and a sense that people get it”.

Quality of Responses

With our tech, we’re able to bring our above-and-beyond reply experience to users on social media platforms, giving quality attention and care to each user.

Why It Works

Most People Think: “Come To Us”

Most mental health resources require people to join their site, call their number, trust this brand new experience.

  • More clicks, more work

  • New platform, no trust

  • Behind closed doors, stigma

We Know We Must “Go To Them”

We brought our Support Wall TO social media because we know every additional obstacle you put between someone struggling and getting help means more risk of them not reaching out. 3 in 5 people who struggle do not seek help. We want to reach more of those people.

  • “Comment below”, one-click

  • Stay on platform, familiar

  • Social proof that others struggle, reduce stigma

Make Your Comment Section a Support Wall

All you have to do is click the button below and follow the prompts through the Google OAuth for your YouTube channel, and our tech and repliers do the rest. If you have questions about how we use the data, please view our Privacy Policy here. Permissions we use:

  • Basic profile information like channel name and email to create an account for you on our Support Wall that we post requests for support from your channel

  • Ability to view your posted content so that we can give our repliers context to which video each comment is posted on

  • Ability to add comments on your channel because we post the replies from our volunteers through your account in reply to the user requesting support in your comments

  • Ability to delete comments on your channel because our trained moderators will remove trolling, harassing, or inappropriate comments to users who have opened up about their mental health