A Transformative Year (Podcast)

HeartSupport Founder, Jake Luhrs, and Executive Director, Nate Hilpert, reflect on the last year of growth at the organization. A summary of highlights is available below the video.

Thank you for supporting HeartSupport over this transformative year.

• Organization is focused on the music scene

• Cut half of our programs to commit to excellence

• All programs backed by research

• All volunteer positions have evidence-based training

• Digital outreach experienced 20X reach

• Just hit 100k subscribers on YouTube (major milestone in content marketing world)

• 2-3X as many people are asking us for mental health support

• Automatically detect if a comment is asking for mental health support

• Automatically detect and delete inappropriate comments

• Processed 30k messages year-to-date, up from 2k messages from 2023

• New quality assurance technology ensures more people receive the help they need (average 86% resolution rate)

• 6X our volunteer application rate (200 year-to-date, up from 60 in 2023)

• We merged with another non-profit (Beneath the Skin) and now offer their yearlong peer-mentorship program

• We overhauled our board of directors and initiated an advisory board

• Our founder is active, engaged, giving, and leading the charge

With all of these changes, we find ourselves growing in confidence in this mission and hope it inspires you as well. We are positioned to make a lasting impact on the mental health of our music scene. Thank you for continuing to stack hands with us in that mission.