Frequently Asked Questions
We are an educational 501c3 non-profit that works in the realm of mental health, addiction, and recovery. We partner with both faith organizations and professional businesses.
Many people are aware of our founder, Jake Luhrs, and his outspoken faith. The reason he created HeartSupport was based on his personal faith convictions to help others in need. Along the way, several employees and volunteers have shared the same personal beliefs and are on mission to help others. However, people from all walks of life have served at HeartSupport, at music festivals alongside us, or inside the organization.
All are welcome to explore healing regardless of their background. No one is required to live a certain lifestyle to receive help. We genuinely just want to help.
You can review our core beliefs and why we do what we do here.
You’ve probably noticed we’ve partnered with other organizations. These have been long and ongoing mutual relationships in which each group has brought certain abilities, resources, finances, or talents that benefit both HeartSupport and the other organization.
That being said, if you are an organization looking to partner with us, please send your pitch along with incentives, vision and mission of the organization, and specifics of the partnership to Taylor Palmby at [email protected]. Partnership DOES NOT mean we just like the work that one another does, but we’re actively involved in giving back towards one another.
If you are an individual looking for a financial donation (examples include mission trips, school projects, a friend’s health care costs) or you want us to use our social media to support your cause, we unfortunately, have to decline. Due to the amount of individual requests, were we to oblige to everyone we would have no money and our social media would simply be a playground for people asking others to support their cause as opposed to promoting the mission we are after at hand. We promise this doesn’t mean we don’t like you or think you or your cause is not important, but we have to stay true to our mission as well and believe that if you work hard and put in the effort toward your mission, you’ll knock it out of the park without our help.
The short answer is no.
Early on, August Burns Red asked that we keep HeartSupport and the band separate as to not blur the lines. Granted the band has been fully supportive, but HeartSupport is not August Burns Red, nor do we pretend to know the in’s and out’s of the music industry.
Jake does not want to blur the lines either between what his band does and what he’s doing here at HeartSupport. Yes, we want to partner with musicians, but those that specifically want to bring awareness about addiction, hurt, and struggles to the forefront. The focus isn’t their music, but how to help their fans.
Many bands have asked to use our logo in their music videos, wear our clothing on stage, or hand out cards or information at their shows. We love hearing they want to help their fans and carry the message.
If you’re a touring band and would like to partner with our efforts, please contact Taylor Palmby at [email protected] and pitch how you’d like to carry our message on your tour or do a video interview.
Please Note: We receive numerous requests from up and coming bands to promote their music videos looking to expand their audience. Typically, we do not partner in these requests because they’re more about partnering to expand their music using Jake Luhrs’s influence as opposed to reaching our demographic and furthering our mission.
Yes! Part of how we raise awareness and fundraise for the organization is through speaking. In order to book a speaker for your event please have the person in charge of the event fill out the Speaker’s Event Request Form on the following page:
HeartSupport is still lean, mean, and growing. We are currently not hiring but make announcements when we do. In the meantime, we encourage you to get involved in our masterclass and then volunteer. One reason we encourage people to get involved before applying for a job is that you may realize that heartsupport isn’t the place for you, and that’s okay. We want you in a job you’re completely passionate about, and if heartsupport isn’t a win for you, then it wouldn’t be a win for us either.
Yes and no. We offer a Masterclass that is direct training by the staff of HeartSupport and lasts a year. Afterwards, we release our students to volunteer in deeper aspects on the organization or pursue their passion with the training they received.
We encourage people to share their stories on our community support wall. This helps others hear their story and receive positive affirmation while letting others know they’re not alone and that each story is unique.
In regards to writing for the blog, we’re always looking for gifted writers. However, we have an extremely high standard and often turn people down. The reason why is that our blog is one of the most read pages and is key to encouraging others in their journey. We’re searching for skilled writers and communicators with clear grammar. If that’s you, click here to find out how to submit your piece to HeartSupport. Best of luck!
ABSOLUTELY! In fact, we have quite a few partnerships with some amazing organizations. You can find out more by clicking the button below.